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What You Agree To When You Use tka99

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how bKash, Nagad, and Rocket deposits are handled to how disputes are raised.

Account eligibility by regionbKash, Nagad, Rocket payment rulesWithdrawal and verification stepsAccount suspension conditionsHow to raise a dispute
tka99 What You Agree To When You Use tka99
TERMS CONTACT PATHS

Reach Us About Any Terms Question

Live Chat Open the chat widget from any page on tka99 to raise a terms or account question. Our team responds in English and handles wallet verification queries directly.
Email Support Send detailed terms or dispute queries to our support address found in your account dashboard. Attach your transaction reference for bKash, Nagad, or Rocket payment issues.
Account Help Centre Log into your account and visit the Help section for self-service answers on withdrawal holds, wallet matching rules, and account suspension conditions.
HOW WE HANDLE COMPLIANCE

Our Commitment Under These Terms

Account Security

Your account is protected by OTP verification at login. We do not share your registered bKash, Nagad, or Rocket wallet details with third parties outside the payment process.

Data Retention

We keep transaction records and account activity logs for as long as required under our operating conditions and eligible-region rules. You can request a summary via support.

Wallet Verification Process

Every withdrawal request is checked against the wallet name on your profile. This step protects your funds and keeps the payment path clean from deposit through to payout.

Terms Change Notification

When we revise these terms, the updated date appears at the top of this page. We recommend checking back periodically, especially after any account or payment rule change.

Common Questions About Our Terms

These are the questions we get most often about how our terms work. If yours is not here, open live chat from tka99 and we will sort it out directly.

Yes. Every bKash, Nagad, and Rocket transaction on your account is covered by these terms, including the wallet-matching and verification rules described in the details section.

Funds sent from an unregistered wallet are held until we can verify the source. Contact support with your transaction reference and we will review the case as quickly as we can.

Yes. We may suspend an account if activity breaches these terms — for example, using multiple accounts or providing inaccurate wallet details. You will be notified via your registered contact.

Log in and go to the Help section, or contact support via live chat. We can provide a transaction summary covering your bKash, Nagad, or Rocket payment history on request.

Yes. Eligibility depends on your local law and the region you are in. It is your responsibility to confirm that using this service is permitted under the laws that apply to you.

The revised date at the top of this page changes whenever we update the terms. Continuing to use your account after an update means you accept the new version as posted.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.